A total of 35 entries were submitted for the SQA Scheme, of which four teams were selected to compete in the final at the presentation ceremony.

 

Officiating at the ceremony, Commissioner Tsang Wai-hung expressed his views of "Service Quality", which, he said, should be divided into three levels, i.e. individual, organisation and the public. In personal quality, officers should maintain a high standard of professional qualities, professional ethics and personal qualities. The quality of an organisation is related to its effectiveness, efficiency and economy. While delivering services to the public, officers should ensure that the services would fit purposes, provide pleasant experience and be easily accessible.

 

Mr Tsang suggested considering "Service" in two aspects. "First of all, we must act in accordance with the law.  Secondly, as we are providing public services, we must treat every member of the public equally," he said.

 

Results of the SQA Scheme 2014
Champion	Yau Tsim District (YTDIST)	Project Gemstone
1st Runner-up	Psychological Services Group (PSG)	Psychological Support for public event units
2nd Runner-up	Police Public Relations Branch (PPRB)	Senior Police Call
3rd Runner-up	Police College	Newly designed Multi-purposes "Methods of Entry" training facilities
Merit Awards	Shatin District	Project CARE
	Regional Crime Prevention Office of Kowloon East	Project Osmond
	Regional Crime Prevention Office of New Territories South	Project e-SecuNet
	Information Technology Branch	Interactive Platform for the Release of Information to the Media and Personnel Information Communal System II
	Police College	Enhance Professional Recruit Training through Vocational Accreditation