The Force has clinched nine awards in the Civil Service Outstanding Service Award (CSA) Scheme 2019, comprising one gold, one silver, one bronze, one meritorious and five special citation awards.

The CSA presentation ceremony was held at the Central Government Offices on December 10, with the Chief Executive, Mrs Carrie Lam, and the Secretary for the Civil Service, Mr Joshua Law, officiating before a large gathering of guests, including members of the Executive Council and the Legislative Council.

Deputy Commissioner (Management) Kwok Yam-shu, Director of Management Services Lau Chi-wai and Assistant Commissioner (Service Quality) Kan Kai-yan attended the prize presentation ceremony to congratulate all the award winners. Among the nine awards the Force has won is the Meritorious Award of the Departmental Service Enhancement Award (Large Department Category). Acting Chief Superintendent (Performance Review Branch of Service Quality Wing) Lai Chi-leung received the Meritorious Award on behalf of the Force.

The Force is very pleased with having clinched nine awards in the highly competitive CSA Scheme this year, and sees this achievement as public recognition of its contributions to maintenance of law and order and service quality.

The Civil Service Bureau has been organising the CSA Scheme on a biennial basis since 1999. The objectives of the Scheme are to recognise the efforts of departments and teams that have provided excellent service to promote a customer-oriented culture in the civil service, and to inspire departments and teams to continue improving public services. There are three levels of awards, namely inter-departmental partnership awards, departmental awards and team awards, with different categories under each level.

The details of the Force winning teams have been uploaded to the website of Service Quality Wing on Police Intranet (POINT).