GLORIA gets to work in Sha Tin and Mong Kok

1 Photo

GLORIA is a new face around Sha Tin and Mong Kok these days. Except that she is not a person, but a computer programme. GLORIA stands for General Office and Registry Information Automation. This is a little contrived, in order to arrive at the catchy short name, but it does nevertheless describe what 'she' does.

GLORIA offers the chance to store information on electronic files instead of on paper. Not only this, but it uses our existing e-mail system (PEN) to move e-files up and down the chain of command through electronic minute sheets. This results in more efficient file movements and cuts down the need for using loose minutes that are typically created because the main file is not available.

GLORIA also promises to tackle a big problem that we have with e-mail at the moment. Many officers are using e-mail to make important comments and decisions, but they are not separating this work from other trivia in their mailbox. Worse still, these messages are not being kept as records in many cases, and so 'corporate knowledge' is being lost. Under GLORIA, e-mail can be automatically dispatched directly to a file, or to the General Registry for those who are unsure of the filing process.

Perhaps the biggest advantage of GLORIA is that it allows memos to be sent from the file, and replies to be automatically 'filed' and 'cross-referenced' back to the same file, without human intervention.

GLORIA will later be expanding to two other Government departments, and both the Head of the Efficiency Unit and the Director of Administration are taking a keen interest in its progress.

To see a short presentation on GLORIA, officers are encouraged to visit the e-Police Site on POINT (go to the very bottom of the main page and follow the link).

GLORIA will tackle e-mail problems


<<Back to News>> <<Back to Top>>