TSTDIV publishes internal information booklet |
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Members of the Patrol Sub-unit (PSU) 3 of Tsim Sha Tsui Division have published an information booklet to help colleagues handle public enquiries more effectively on the streets. PSU 3 took its initiative under the Division's Internal Communication Improvement Scheme, with the ultimate objective of enhancing service quality and the Force's professional image. The initiative has also been prompted by the fact that locals and tourists frequently stop officers on the streets with questions about the locations of hotels, restaurants, banks, consulates, bus and public light bus stops and routes, etc. When they are unable to oblige, the officers would seek help from the console or their colleagues through beat radios. While help is always forthcoming, the best help is a handy, comprehensive booklet. So PSU 3's booklet contains all the useful information about the Tsim Sha Tsui District. Members of PSU 3 have taken four months of concerted efforts and teamwork to produce the information booklet, gathering all the required information, outlining the content, condensing the information and designing the cover. Their end product is smaller than a notebook in size, which has been well received by other PSUs as a very useful reference material. The booklet has been submitted to the Police Staff Suggestions Scheme. For reference by other districts and to live up to the Force's vision of "We Serve with Pride and Care", it will be uploaded to POINT.
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