The staff involved in this batch will likewise be those who provide back-end administrative support services, staffing services as well as professional support services.

In general, staff performing office duties will cease their services on Saturdays but extend their working hours on weekdays to make up for their conditioned hours. Nevertheless, operational units, such as District Traffic Teams and Regional Special Duties Squads, will adopt a Five-Day Week work pattern with two days off, though not necessarily on Saturdays and Sundays or on two consecutive days. They will continue to be able to provide services for more than five days, if necessary.

This batch also involves migration of seven public service counters, namely Closed Area Permit Office, Licensing Office, Central Traffic Prosecutions Division Public Counter, Shroff Office, Certificate of No Criminal Conviction Record Office (CNCC), Force Armoury and the Complaints Against Police Office Reporting Centre. They will cease operation on Saturdays from July 1. Their working hours will be extended and alternative means of service delivery to the public will be provided so as to maintain the same level of service.

The alternative means will include provision of drop-in boxes for various counter services, such as licence applications, reporting complaints against police, traffic matter enquiries and closed area permit applications. Applicants will be encouraged to make advance booking by telephone for CNCC applications, storage of private arms and traffic conviction record applications. Mail applications are available for various licences as well as traffic conviction records. (Please see table for details.)

The performance pledges in relation to the public counter services have been reviewed and will be adjusted to take effect from July 1, so as to maintain the same level of services provided to the public within the same, if not shorter, period of time.

With regard to migration of frontline units, the feasibility studies of further migration of units to a Five-Day Week are ongoing.