Force Knowledge Management
The Hong Kong Police Force (the Force) attaches great importance to effectively managing the wisdom, experiences and knowledge accumulated, accrued and acquired over the years either at the individual or the Formation/Unit levels.
Such organizational wealth which exists in the form of Major Formation / Formation databases or intangible (tacit) knowledge residing within an officer is highly valued.
With a view to enhancing the performance of the Force and in turn to delivering a better service to the public, the Force is committed to developing and promoting KM which should at all times be aligned with the Force Vision and Mission.
Force KM Journey
Since 2001, the Force has been implementing KM, first as a project started by the Service Quality Wing, then from 2006 onwards as a perpetual capacity building endeavour of Police College (HKPC) seeking to embed KM as part of the organizational learning culture. In fact, the initial phase of Force KM efforts has been centered around building Force level databases containing critical knowledge as important as policies and procedural manuals, all of which primarily define the conduct of Force business.
Parallel to such continued efforts, the HKPC has been emphasizing the importance of face-to-face sharing of wisdom, experiences and knowledge through the holding of the plethora of knowledge and experience sharing activities collectively known as the "Wisdom Buffet". These activities, which must be aligned with and add value to the Force Vision and Mission, include Knowledge Cafes, Detective Casebook Series, Senior Leaders’ Exit Debrief Series…etc., with each series targeting different participants with different learning objectives.
The Force adopts a five-pronged strategy to drive and implement KM:
- Strong Knowledge Leadership;
- People-based Knowledge Sharing;
- Enabling Environment;
- KM for All; and
- Cross-Industry and Peer-Organizational Learning and Benchmarking.