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The 2016/17 Awards Presentation Ceremony for Service Excellence and Service Quality Award Scheme took place on May 19, during which about 250 officers from different formations received awards of the Service Quality Award (SQA) Scheme 2016, the Police Staff Suggestions Scheme (PSSS), the Police Staff Motivation Scheme and the Living-the-Values Wave IX Competitions.
Service Quality Award Scheme
A record-breaking of 56 entries was submitted to the SQA Scheme 2016. Five teams were selected to compete in the final round of the contest.
Officiating at the ceremony, Commissioner Lo Wai-chung thanked the award winners for their efforts and contribution, and praised their creativity, innovation and participation which continued to enhance the quality of police service. He said, "The ultimate goal of organising the competitions is to enhance our professionalism and service quality. In order to further improve our performance and effectiveness, every member of the Force has to contribute."
| Results of the SQA Scheme 2016 | ||
| Champions | Communications Branch in partnership with Business Services Bureau (BSB) | Mobile Command Kit |
| 1st Runner-up | Operations Wing of Kowloon West | Project TRANSLINK |
| 2nd Runner-up | Social Media Communication Section, Police Public Relations Branch (PPRB) | Hong Kong Police Facebook |
| 3rd Runner-up | Major Incident Investigation and Disaster Support System, Support Group, Crime Wing | Third Generation of Major Incident Investigation and Disaster Support System |
| Merit Awards | ||
| Media Relations Section, PPRB | Force Media Liaison Cadre | |
| Cyber Security and Technology Crime Bureau | Project Cyber Defender | |
| Detective Training Centre, School of Specialised Learning (SSL), Hong Kong Police College (HKPC) | From "Rookie" to "True Detective" - Enhanced Detective Training, Improved Public Service | |
| Research Centre, SSL, HKPC | Joint-up and Express Organisational Learning, Unlearning and Relearning | |
| BSB in partnership with Information Technology Branch | Bring Your Own Device | |
| Sham Shui Po District | Project Guarding Eyes | |
Police Staff Suggestions Scheme
Two Gold Awards, four Silver Awards, four Bronze Awards and five Merit Awards were presented to a number of officers who put forward a total of 15 suggestions under PSSS. The number of awards was a record high in recent years.
| Results of PSSS | ||
| Award | Suggestion | Awardees |
| Gold Awards | Install Safety Hammers inside police coaster | Sergeant (SGT) Au Yeung Yip-kwan, SGT Yeung Hon-yin, Police Constable (PC) Chan Kwai-fong |
| Introduce the use of small Unmanned Aerial Systems or drones to enhance Police Services | Chief Inspector Angus Scott | |
| Silver Awards | Provide "ResQ Disc" (Throwable Float) on Police Vehicles and Vessels for water rescue | SP Law Ka-hong |
| Standardise and include Pol. 68B into Commonly Used Forms in POINT | Senior Inspector Lee Kwok-yiu, Station Sergeant (SSGT) Cheng Yuen-man, SGT Wong Chi-ngon, PC Yip Man-ho, PC Lau Chun-yee, PC Lai Wai-yan | |
| Include a notification in e-report form stating that a personally signed authorisation from the property owner at report room is needed to authorise a third party to claim a lost property subsequently found | SGT Hong Wai-man | |
| Tally Pol. 1133 of retaining the glasses and headgear by detainee with that in FPM | SGT Hong Wai-man, PC Lau Chi-kiu | |
| Bronze Awards | It is suggested to install carabiner clips for placing helmets/respirators and label the seats in police vehicles | PC Fung Tsz-chun |
| Amend Pol. 1140 & Pol. 1141 (Notice on Commencement/Termination of Employment of Security Personnel) by including the legal requirements | SGT Hsu Tzu-liang, PC Li Yan-kin, PC Wong Pui-yee, PC Lam Wai-yee | |
| Add a Pol. Number on the notice to a VRI interviewee and enhance the document by providing more languages | SGT Sik Ho-yin, SGT Chan Hoi-wai, PC Ho Man-kit, PC Yim Hoi-wa, PC Lau Ka-shing, PC So Kit-fong | |
| Add Pol. 749 "Bailee Reporting Record" on POINT | PC Tsui Ting-pang, PC Chan Ho-yin, PC Chan Chung-yan | |
| Merit Awards | ||
| Introduce measures to deal with drone | PC Fung Chi-hung, PC Lam Siu-on | |
| Reduce the number of DVD required for VRIs of Vulnerable Witnesses from four to two | SGT Woo Sze-ngar, SGT Lee Kin-wong, PC Wong Yu-hong, PC Tang Yu-hin, PC Yung Ming-chun | |
| Introduce speed loader for MP5 users | SGT Lee Pak-ki | |
| Add a box in Pol. 284A stating whether Driving Recorder is installed to facilitate investigation | SGT Lam Shui-hung | |
| Establish a Tier 4 with crime officers in order to handle public events, to man THAs and to gather evidence at scene | SSGT Lam Fat-kin, SGT Lam Chi-yu, SGT Tang Wai, PC Chan Yuen-lan | |
