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Your chance to offer thoughts and feedback
Force staff will be invited to participate in a new survey strategy which will also take in the thoughts of the public and read customer satisfaction.
The surveys are being merged under a new strategy to gain a more comprehensive overview of the Force's work achievements.
Some 10 per cent of the Force's 40,000-strong staff will be invited to complete survey questionnaires from August 31 to September 2.
Hong Kong University researchers will also conduct telephone interviews with 1,500 members of the public, and a further survey will involve Superintendents, Senior Superintendents, Chief Superintendents and their equivalent civilian ranks.
 SP SQ Chris Chu explains the staff survey to Training and Staff Relations Officers |
Mr Williamson emphasised the surveys will be conducted independently and staff surveyed will represent a complete cross section of the Force. It is also designed to bring as little disruption as possible to staff and will be conducted independently and confidentially by the University.
"Overall, we will be guided by the values of openness and transparency," Mr Williamson said.
"The surveys will set a baseline for future studies in the Force."
Staff and public opinions, and customer satisfaction, have been surveyed separately in the past and brought valuable data. Now merged under one strategy, the surveys will better measure and track the Force's effectiveness from different angles.
"We cannot just rely on data such as crime and accident statistics alone to see how well we are doing as a police force. There are a lot of other influences behind those figures. Modern police forces get the community and their own staff to rate how well things are going."
Mr Williamson added: "This year we will bring the results of the surveys together to give us one solid, integrated reading of our performance."
He said the results would be tabulated by December.
The staff opinion survey will be administered by Training and Staff Relations Officers of each Region who have been briefed on the issue by Service Quality Wing and University researchers. Staff associations have also been briefed.
The second part of the survey cycle next year will include a more comprehensive full-staff opinion survey and customer satisfaction survey. The two-year cycle then repeats in 2001, and so on over the next five years.