Intruder Alarm Inspection Unit
THE POLICE PHASED RESPONSE FOR INTRUDER ALARMS
Alarm installations may be reinstated to a higher level of response if they remain free of false alarms for three months. Installation of verification technology at the alarm site will result in being reinstated to the highest level.
In very exceptional circumstances, where factors other than the design, maintenance, sensitivity or operation of the systems can be shown to have been responsible for a particular false call, then the owner of the system may request that this incident be deleted from the record. Such a request should be in writing, contain all relevant details with supporting documentation and be sent to the Commissioner of Police (Attention: Chief Inspector, Security Companies Inspection Unit) for consideration. The owner will be advised in writing of the result of any such appeal.It must also be appreciated that the deletion of a particular incident or incidents from the record does not imply automatic reinstatement to Level One response.