The "KM54321" series introduced the Force's Knowledge Management (KM) journey in the past four Offbeat issues and we are coming to the last but not the least - the number "ONE" which completes the series. The number "ONE" represents the ONE integrated KM in the Force that belongs to every Force member.
The past four Offbeat articles introduced the "5" phrase approach, "4" KM Champions, "3" pilot districts and "2" full time KM officers. The Force has been travelling in the KM journey since 2001 and reached its present status with significant achievement by winning the Global MAKE Award last year, being the first organisation in Hong Kong to be recognised with this prestigious award. However, the award does not mark completion of the journey; rather it signifies the beginning of another chapter of the Force KM development in its perpetual journey to seek continuous improvement in a dynamic and ever-changing environment.
Specifically, the ultimate objective of KM is to better utilise wisdom and distilled experience to enhance professionalism, and support frontline duties, operations and the decision-making capability of the Force as a whole. Knowledge creation is a process of creating, capturing and sharing and using, crystallising years of experience.
KM is no management project as it is consistently evolving through Force members' active knowledge contribution and sharing. Success relies on the participation of all Force members and the passionate KM members, including KM Ambassadors and all supporting staff. To conclude, there is only ONE KM in the Force, and it is "KM for ALL".