The issuance of Certificates of No Criminal Conviction (CNCC) is a charged service provided by the Hong Kong Police Force which is solely in connection with a person's application for various types of visa, such as visit, student or resident visa, or for adoption of children. Applications for the Certificate for any other purposes will not be accepted.
Important Notice: With effect from 30 March 2026, in general, applicants who meet the below listed conditions will NOT be required to submit fingerprints*:
Using “iAM Smart” to log into the Online Applications Platform to make application; and
Application purpose not related to business involving child or mentally incapacitated person (e.g. child adoption).
*However, under special circumstances, applicants meeting the above listed conditions will STILL be required to submit fingerprints to authenticate their identity.
Note: Please refer to the FAQ regarding the new measure.
| Online Application | |
|---|---|
| How to Sign Up for ‘Digital Services Logon’ Account | Instructional video |
| Click here to enter the Online Applications Platform | Instructional video |
| Apply in Person at the CNCC office (Appointment is required) | |
|---|---|
| Click here to enter the Online Booking System (“iAM Smart” or “iAM Smart +” is required to login the system to make the appointment) |
Instructional video |
| CNCC office Address | 14/F, Arsenal House, Police Headquarters, 1 Arsenal Street, Wan Chai, Hong Kong |
| Telephone | • For enquiry about application matters (e.g. documents required), please call 2860 6557 |
| • If you use online application and require technical support (e.g. failed to upload document), please call 8226 1886 | |
| cncc-enquiries@police.gov.hk | |
| Fax | 2200 4321 |