In support of the latest Strategic Directions of the Force, the Information Systems Wing (ISW) ran the first "Design Sprint" workshop for officers between April 10 and 12 to mark the re-engineering of its design process.

The "Design Sprint" is an innovative five-day process for answering critical business questions through designing, prototyping and testing ideas with customers. Developed at Google, it is a greatest hit of business strategy, innovation, behavioural science, design thinking, and more — packaged into a battle-tested process that any team can use.

Delivering an opening address at the workshop, Senior Superintendent Chan Chi-yung of the Business Services Bureau of the ISW said, "In her Policy Address, the Chief Executive encouraged bureaux and departments to adopt 'Design Thinking' as the philosophy to design public services. A methodology is required to translate this philosophy into actionable practice. Under the ambit of the new Strategic Directions of the Force, the ISW will establish small teams to develop information technology solutions and prototypes to solve different levels of problems. This methodology helps develop better products in less time."

The attendees found the workshop extremely inspiring and the "Design Sprint" amazingly revolutionary. Twelve more "Design Sprint" workshops have been scheduled in 2019 to develop more prototypes and products for the Force.