Contents Highlights

• An even higher rate and degree of service satisfaction

• On the Beat wins Chicago TV award

• Interpol officers commended

• Principals give thumbs up to school liaison work

• The ongoing fight against youth crime

• Dealing with children and mentally handicapped people

• Thank you! Uncle Policemen

• Financial Helpline launched

• The Third Generation
  Command & Control Communications System

• SSGTs attend promotion course

• Eastern District wins praises for excellent work

Features

• Force Byte
  Using the Writing Tools of Word (3)

• Knowledge Management
  'Gist of PGO/FPM Amendments' Database is now online

In Brief

• Courtesy call on Commissioner

• Thanks for a helping hand

• Castle Peak officers' hard work recognised

• A $300,000 'Thank you!' received

Photo Features

• Customer Satisfaction Survey Results

• Learning from the September 11 terrorist attack

• The International Police Association

Sports

• Club for referees formed

• PAC offers coaching for marathons

• Police Choir Silver Jubilee Concert

Healthy Lifestyle

• Psynet : Mental Health in the Workplace Campaign--Coping with Transfers

Bulletin Board

• POC News

• Education & Study Tour Exhibition & Seminar

• Special Airfares HK/London/HK

• Police Force Council (78th meeting)

• Mainland and Overseas Summer Course Sponsorship Scheme 2003